Quality is the company’s basic strategic direction. The Quality Policy is a commitment to:

  • constantly improving and coordinating the performance of the Quality Management System
  • providing quality services that meet the needs and requirements of customers
  • taking care of continual progress in all areas of our work with the highest level of creativity and quality
  • taking great care of our customers and always trying to exceed their expectations
  • developing partnerships with our suppliers and service providers
  • acting in accordance with high ethical standards and striving to set an example to our colleagues, partners, customers, and the environment in which we live and work
  • consistently monitoring and coordinating management systems with applicable legal and other requirements regarding quality, product safety and occupational safety, and health
  • taking care of continuous education and constant personal growth of our employees, encouraging and motivating our employees, which consequently improves their loyalty to the company and their satisfaction
  • maintaining a positive attitude towards the natural, business, and local environments
  • providing an appropriate safe and healthy working environment


Medis, d.o.o., adequately operates and maintains a management system which meets the requirements of the standard ISO 9001:2015 for marketing, sales and distribution of pharmaceutical and medical products, as well as standard ISO 9001:2015, including HACCP as required by CAC/RCP 1-1969/2003 for marketing of dietary supplements and foods for special requirements.